It’s not hard to be likable; just be nice.
Just this past weekend, a friend of mine and I arrived in Houston, our destination, at around 6:00 am in the morning. After getting our luggage, picking up the rental car, and grabbing a bite to eat, we decided to go to our hotel with the hope that we would be able to check in before the 3:00 pm check-in time.
It was around 10:30 am when we arrived at the hotel, and, as I approached the desk, I saw the name of the attendant on his identification tag. I said to him, “Adam, how are you doing today?”
He looked at me and replied, “I am doing well, thank you. What can I do for you?”
I explained to him that we were early and I was wondering if there were any chance we could check in. He said that there were no rooms available at the moment and reminded me that the regular check-in time was 3:00 pm. Instead of getting angry or frustrated, I said to him, “I totally understand. I was hoping that you had a room available, and I know you would let us have it if you could.” He said that he didn’t at the moment, but as soon as he got one, he would call me on my cell phone. My friend and I, not knowing what to do and being extremely tired, decided to wait in the lobby of the hotel. After a short time, the clerk came to me and said that a room was ready for us and that we could check in. It was 11:00 am…score!
The exchange at the hotel front desk had proven a belief I’d held for a long time: it pays to be nice. Not long ago, I read the book, The Likeability Factor, by Tim Sanders. The idea behind the book is that the more likeable you are, the more you will get out of life. The choices you make in life determine whom you are, but the choices that other people make about you can be life changing. The choices that other people make about you are often key to determining your health, wealth, and happiness.
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Becoming a likeable person will help you get where you want to go. We are more willing to do things for people we like; we become friends with people we like; we marry them and spend time with them. One of the examples in the book is about a company undergoing a restructure. An entire division was about to be eliminated and, interestingly, the last person standing was the employee that most managers liked the best. Now, there is a big difference between being likeable and being a brown noser. The likable person is genuine, relevant, empathic, and real. The brown noser, well…is just a brown noser.
In the process of finding the courage to change and conquer fear, we must put a great value on our likability factor. The better we treat those around us, and the more people like us, the more they are going to help us. And that goes for all sorts of people. A long time ago I became friends with a lady who, on the surface, was a peaceful individual, a person who had found inner peace through meditation and yoga. But when we went to grab a bite to eat together, I couldn’t believe how mean she was to our waitress. At that moment, her likeability factor plummeted in my book. She wasn’t nice after all. Being nice to everybody is the secret. The kinder you are with others, the more likeable you will become. Remember our earlier post about helping others to help yourself.
On our last day in Houston, our flight was scheduled to leave around 6:30pm. After our race the day before, we were tired and wanted to stay a bit longer in the hotel room. I called and see if I could get a late check out, but the clerk told me that the latest we could stay was until 1:00pm, which wasn’t going to help much. I agreed to pay an extra day so that we could stay until 4:30pm and get more rest. When we checked out, the person working the front desk was the same person that had allowed us to check in early a few days before. After reviewing my bill, he said to have a great trip and that there would be no additional charges. I smiled as I walked out of the hotel, once again reminded of The Likability Factor and the many benefits of being nice.
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